Job Description
Primary Purpose of the Position
Inside Sales will be responsible for identifying, developing, and securing sales leads for potential customers. Additionally, this individual enters information on customers and potential customers into CRM, communicates with customers and potential customers, and works with other departments to help convert opportunities into orders for the company.
Essential Functions / Duties
• Develop sales opportunities by researching and identifying potential leads.
• Create and deliver qualified opportunities to other team members.
• Maintain and expand the company's database of prospects.
• Ensure follow-up by following up on leads and passing leads to appropriate team members with calls-to-action, dates, profile information, sources, etc.
• Assist in creating RFP responses to potential clients.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Make outbound follow-up calls to existing clients via telephone and email.
• Handle inbound, unsolicited prospect calls and emails.
• Enter new customer data and update changes to existing accounts in the corporate CRM platform.
• Works with the Estimating Department on complying with customers' needs and requirements.
• Keeps work area clean and orderly.
• Knows safety rules that apply to the safety of others and to personal safety. Reports the malfunction of equipment to proper authority. Performs other work as instructed by supervision.
Role / Department / Location Specific Requirements
Minimum Requirements
• Five or more years of direct work experience in a sales role.
• Bachelor's degree from an accredited college or university in a related discipline, or equivalent experience/combined education.
• Strong written and verbal communication skills.
• Have an understanding of different fabrication/machining processes.
• Ability to work efficiently with programs such as Microsoft Office.
• Ability to function in a fast-paced, challenging environment as an integral part of the sales team.
• Must have a passion for the job and our people, relentless work ethic, can do attitude, and be committed to doing the job right.
• Outgoing personality.
• Excellent interpersonal oral and written communication skills.
• Demonstrate organizational and time management skills.
• Must be willing and able to travel a minimum of 25% of the time in assigned territory.
• Exhibit integrity and positive attitude.
• Demonstrate use of reasoning skills and ability to resolve issues quickly.
• Must possess the ability to adapt to different personalities and management styles.
• Must be physically able to perform the essential functions of the job, with or without reasonable accommodations.
Preferred Requirements:
• Prior experience in sales supporting a heavy manufacturing, machining, or fabrication organization.
• Prior experience using Salesforce CRM.